About PlayWins

Welcome to PlayWins, the online casino and sportsbook built for players based in the United Kingdom. At PlayWins Casino, we bring together a wide games library, a full sportsbook, and a secure, regulated environment so you can enjoy casino games and sports betting with confidence. Below, we explain who we are, how we are licensed, what we offer, and how we keep your account safe.

Who We Are

PlayWins is operated by Anakatech Interactive Limited, a company registered in Malta under company number C 61918, with its registered address at Soho Office Space, The Strand Fawwara Building, l-Imsida, Gzira GZR1401, Malta. The gambling software and technical facilities we use on our platform are supplied by Anakatech Limited, registered in the British Virgin Islands under company number 1736422, with a registered office at Vistra Corporate Services Centre, Wickhams Cay II, Road Town, Tortola, VG1110, BVI.

Effective 01 April 2026, the operation of playwins.com was transferred to Anakatech Interactive Limited. If you have a claim, dispute, or inquiry relating to account activity before that date, it remains the responsibility of the previous operator, and we ask that you direct it to asg_supportcenter@aristocrat.com. Our Play Wins brand was established in 2024, and since the transfer date we have continued to operate under our current UK Gambling Commission licence.

Our Licence and Regulation

We are licensed and regulated exclusively by the UK Gambling Commission. As the operator, Anakatech Interactive Limited holds UKGC account number 48789, under Remote Casino Operating Licence and Remote General Betting Standard – Real Events Licence 000-048789-R-327402-013, originally issued on 23 November 2017 and updated on 17 October 2025. This licence authorises us to offer casino games together with real and virtual event wagering via our website, mobile phone, TV, or other online service. Our software provider, Anakatech Limited, holds UKGC account number 48788 under Gambling Software Licence and Game Host Casino Licence 048788-R-327401-0011. We have operated PlayWins under licence 048789-R-327402-013 since 01 April 2026.

We hold player funds separately from our operational funds; however, under the Gambling Commission's segregation rules, these funds are classified as 'Not Protected' and would not be safeguarded in the event of insolvency. We comply with all applicable Gambling Commission Technical Standards and the Licence Conditions and Codes of Practice (LCCP). Our services are governed by the laws of England and Wales, and any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

Where We Operate

Our Services are intended only for players located within the United Kingdom. Registration requires you to be physically located in the UK, and our site and support are offered in English only. If you are located outside the United Kingdom, we are unable to offer you an account. You must be 18 or over, a natural person, not self-excluded, and not a Company Employee or a close relative of one. We do not permit corporate accounts, and we allow only one account per brand. Duplicate accounts sharing the same device, household, IP address, name, or email are prohibited, as are VPNs, proxies, and other masking techniques.

We participate in GAMSTOP self-exclusion, and this is cross-checked across our sister brands, including Winomania, LuckyMate, Betnero, 7bet, Betcrown, and BetFusion. All balances at Play Wins are held in Pounds Sterling (£), and every bonus fee, charge, or wagering figure we publish is stated in GBP.

Our Games and Sportsbook

At PlayWins Casino, we host 1,800 games in total, including 1,388 slots, 7 jackpot games, 31 scratch games, and 39 table games. Our library features titles and providers such as NetEnt, Games Global, Pragmatic Play, Play'n GO, Blueprint Gaming, Hacksaw Gaming, Red Tiger, Spinoro, and Playtech. You will find well-known games including Dead or Alive 3: Wanted, Mega Moolah, Wild Leprechaun, Gonzo's Quest, Sugar Rush, Gates of Olympus Super Scatter, and Rich Wilde and the Tome of Dead, alongside our Live Casino tables, roulette, blackjack, baccarat, craps, video poker, and scratch card games.

Beyond casino gaming, our Play Wins sportsbook covers 34 sports, with In-Play, Horse Racing, and Virtuals verticals. We offer deep market coverage on football, horse racing, tennis, basketball, American football, table tennis, e-sports, and many more, with live in-play markets updated continuously. Whether you prefer spinning our slots or following the action on our sportsbook, we design our platform to work smoothly on both desktop and mobile browsers.

Deposits, Withdrawals, and Our PlayWins Bonus Offers

We accept deposits from £10 upwards via debit card, online wallets, vouchers, pre-paid cards, and bank transfers, and our welcome offer qualifying methods include Visa, Mastercard, Google Pay, and Apple Pay. We do not accept credit cards, including credit cards linked to e-wallets, and we do not accept third-party payment methods — the name on your payment method must match your registered account name. When you withdraw, we follow a closed-loop policy, returning funds to the original payment source wherever possible, with a minimum withdrawal of £10.

New players who join us can claim our PlayWins bonus: the Casino Welcome Offer gives you 50 Bonus Spins on Big Bass Splash when you enter promo code PWIN50 and deposit at least £10. We should note that this is not a playwins no deposit bonus — a qualifying deposit is required before spins are credited, and you must then wager £10 on eligible slots within 7 days. We also run ongoing promotions such as Big Bass Boost, Game of the Week, Drops & Wins, and Lucky Rush, plus sports offers including a Free Bet on your first deposit. Full terms for every PlayWins Casino bonus, including wagering requirements and expiry periods, are set out in our Bonus Terms and Conditions.

Player Protection and Responsible Gambling

We take player protection seriously. At registration, we run electronic identity and age verification, and we may request enhanced documentation such as proof of address, utility bills, bank statements, and a selfie with a liveness check as part of our know-your-customer process. We support GambleAware and GAMSTOP self-exclusion, and we let you set deposit limits — decreases apply immediately, while increases take effect after 24 hours' notice, giving you time to reflect. Our systems are designed to detect emulators, virtual environments, and disguised device identities to help keep our platform fair for everyone.

Accessing Your Account and Our PlayWins App

You can reach us directly through your browser for PlayWins Casino login, whether you are on desktop or mobile — our site is fully responsive, so a dedicated PlayWins casino app is not required to enjoy our full games library and sportsbook on the go. Simply visit our site, complete your PlayWins casino login, and you're ready to explore our slots, live tables, and sports markets from any device.

Contact Us

If you have any questions about your account, our games, or our promotions, our support team is available through live chat, our contact form, and email at support@playwins.com. Live chat is available from 08:00 to 23:00 Monday to Friday, and 10:00 to 22:00 on weekends; outside these hours, please use email or our contact form. We look forward to welcoming you to PlayWins.

Content updated: September 16, 2026